User Guide

/ About delivery and shipping charges /


1. Japan Post (Yu-Pack/Letter Pack)

Shipping fee
Nationwide shipping fee: 900 yen (tax included)

*Additional fees may apply depending on the payment method you select.
*Free shipping for purchases over 6,000 yen (tax included)
*Payment can be made by Japan Post Bank, online banking, credit card or Paypal.
*It will take approximately 2-3 days for the product to arrive at your doorstep from the date we send you the shipping email.

■ Specify your desired delivery time
Please specify the time in "Desired delivery time zone".

 
2. Click Post (Postal Delivery)

Shipping fee
Nationwide shipping fee: 198 yen (tax included)

*Additional fees may apply depending on the payment method you select.
*Free shipping for purchases over 6,000 yen (tax included) *Payment can be made by Japan Post Bank, internet banking, credit card or Paypal.

*Not available for purchases of items such as K18/14KGF/SV/Pt.
* Wrapping will be done by the customer themselves, and a folding box will be included separately.
*Click Post can only be used for eligible products. If your order contains multiple items that are not eligible for Click Post, Click Post cannot be used.
*Limited to sizes within length 34 x width 25 x thickness 3 cm (compatible with A4 size) and weight within 1 kg. Compensation is not included.
*If the package does not fit in your mailbox, it will be delivered by hand, and if you are not at home a missed delivery notice will be left in your mailbox.

*Date and time cannot be specified.
*Delivery by Click Post takes at least 5 days. Since it is shipped by land from Okinawa, it may take 9 to 10 days depending on the delivery situation. If you want a faster delivery, please use Yu-Pack.
 
3. International Mail (EMS)
 
*For shipping to each country, use JAPAN POST Express Mail Service (EMS)
(Shipping costs here )

*Please note that currently there may be delays in delivery of packages to some countries.
※Please contact us for shipping to other countries.
※Currently, shipping may be delayed depending on the country.

Shipping type: Express Mail Service (EMS) Up to 500g
*[First Zone] Taiwan / South Korea / China 1,450 yen
*[Second Zone] Asia (excluding China, South Korea, Taiwan) 1,900 yen
*[Third Zone] Oceania, Canada, Mexico, Middle East, Europe 3,150yen
*[Fourth Zone] US (including Guam and other US territories) 3,900 yen
*[Fifth Zone] Central and South America (excluding Mexico), Africa 3,600yen


We offer free shipping for all purchases of 20,000 yen or more.


※Please enter your name and address in English.
・Overseas shipping will be by international mail (EMS).
・Payment is via PayPal only.
・Please write all names and addresses in English.
・Enter the postal code of the address as 00000000.
 


/ Payment Methods /


1. Amazon Pay

You can make payments using the shipping address and payment method registered in your Amazon account.

2. Credit card



Accepted credit cards
1) VISA
2) MASTER
3) DINERS
4) JCB
5)AMEX

*For "credit card payments," we use the payment agency service of Epsilon Co., Ltd., a credit card payment agency. To ensure peace of mind when making payments, customer information is encrypted using SSL (128-bit) when transmitted via the Epsilon site, and credit card information is not held by this site but is strictly managed by the company.
*To prevent fraudulent use, we may cancel your order if there are any errors or suspicious points in the order information.

3. Japan Post Bank (Transfer from Japan Post Bank)

Account number: 17070-7471
Account name: Horsel Ltd.

To transfer funds from another financial institution to your Japan Post Bank account, you will need the following bank name, deposit type, and account number. (You cannot transfer funds using your current Japan Post Bank account number (symbol and number).)
*Products will be shipped after payment is confirmed.
*Please note that bank transfer fees must be borne by the customer.

4. Japan Post Bank (Transfers from other financial institutions)

Store name: 708 store
Deposit type) Ordinary
Account number) 0000747

*Products will be shipped after payment is confirmed.
*Please note that bank transfer fees must be borne by the customer.
*Transfers between Japan Post Banks may have lower fees, so we recommend transferring funds between Japan Post Banks.

5. Net Bank (renamed PayPay Bank) Transfer destination: PayPay Bank

[Branch name] Head Office Sales Department
[(Ordinary) Account Number] 4459867
[Account name] Horsel

*Products will be shipped after payment is confirmed.
*Please note that bank transfer fees must be borne by the customer.

6. PayPal (Epsilon)

Other options


*After confirming your order, please proceed to the PayPal payment screen and complete the payment.
※After ordering, go to the PayPal payment screen, please complete the payment.

■What is PayPal?
*PayPal has gained a proven track record as a payment service for eBay, the world's largest auction site, and is available in 190 countries and regions around the world, supporting 21 currencies.
By simply registering your credit card or debit card or setting up direct debit from your bank account, you can conduct transactions using only your ID and password.
You can use it safely without disclosing your payment information to the store.

For more information on how to use PayPal and payment methods, please see below. See How to Use PayPal